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                                     Our implementation of Culture Change can be summed up with one word: Kyosei.

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I learned about Kyosei from Ryuzaburo Kaku in his office at Canon headquarters in Shimomaruko. He explained the philosophy that would become the Corporate philosophy for Canon. The definition of Kyosei is “a spirit of cooperation”. In reality, the translation is “everyone working together for the common good”. I experienced the application of Kyosei as I was part of a project that sourced manufacturing of Laser Beam Cartridges from Japan to the United States. There was truly a common goal, purpose, and cooperation throughout this process as the robotic line was designed and built at the Ami Saki in Japan. A “core group of individuals” of which I was a part went to the facility and completed a “run-off” where we were trained on operation of the equipment for approximately 3 months. Once we were trained, we were given standard work to be translated and implemented once we got the line from Japan. The line was packed up and shipped to our facility in the US and a team of 30 Japanese came with the line to help installation, start-up, and operation. Once complete we had a smaller group of “advisors” that stayed for the next 2 years to ensure success. This was truly Kyosei in
action.

Another example of Kyosei was a project where we were actually working together with one of our greatest competitor companies to develop. Kyosei is a big part of continuous improvement and Kaizens. It is important to establish a cross-functional team that works together for the common good of each project. Kyosei is also the relationship you will have with RHC. We will always start with an assessment and value stream mapping where we will establish a target for the organization. We will lead and share in achieving goals to meet this target and will train your staff throughout the journey.